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Current Services Include:
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We carry an assortment of products such as, caps,
visors, Vests, Jackets, Sports Bags, Accessories, Cancer
Caps and Bandanas.
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Hats, vests, scarves, gloves, blankets and heating
pads. Even stadium seats!
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Biker Caps, Skullcaps, Square Bandanas, Goggles, Leather
and T-shirts.
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Military Items – Caps, T-shirts, Jerseys, Blankets,
Towels, Magnet’s, and more.
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Christian Items – Caps, Visors, and T-shirts.
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Cooling Products – Caps, Visors, Shirts, Vests,
Construction, Sports, and Universal uses.
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Heating Products – Heatpads, Heat Pax Inserts, Vests,
Headwear, Blankets, Gloves, Neck & Back
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We also carry microwaveable Heating pads with
Aromatherapy for soothing relief from tension, aches,
and pains.
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Pet Products – Cooling and Heating products for you
pets!
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Custom Screen Printing on selected products
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Custom Embroidery on all products
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All orders will be shipped out within 2-3 business
days of being placed.
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If you would like for your order to go out the same
day there will be a $15 rush fee added to your
account.
FAQ'S
Can I Mix 'n Match Colors or Sizes?
--
Yes, but it must be within the same Style #
Do you offer volume discounts?
-- Price breaks are shown on the product pages, usually
beginning with a dozen. If you need a quantity larger than
10 cases (1,440), then please call us for the best price.
Custom Screen Printing and Embroidery
Time frame is generally 2 to 3 weeks or so for delivery.
Prices may vary with the type of article, oversize of your
logo, or special considerations.
Embroidery and Screen Printing can be ordered over the
phone. There are so many variables with custom orders that
we have found that it is much easier and quicker to allow us
to speak to you over the phone when placing your order.
Please call us at (800) 938-1911.
Description of the different types:
(See
Pricing)
A.) Screen
printing- On Selected Products Only
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Great if you only have one color.
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Does not work on 6 panel caps because of the seam down
the front panel.
5 Panel caps
only.
B.) Embroidery
- Great for that professional look
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Colors: We can change the colors of the threads to
whatever you want even if it is different than the
picture.
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Size: We will size it to the shape and size of the hat.
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Minimum Order - 1 dozen. Orders with 6 dozen or more
have a $1.50 discount.
C.) Digital
Printing - great for photos (See
flyer)
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Print anything directly to your garment - that means
full color photographs and drawings
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Can be printed on both Visor, Crown, and Sides.
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Minimum Order - 2 dozen. Can be different items.
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Light colored Caps only
What Locations Do You Provide Services?
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All our products are
at our online stores, our warehouses and sales
department are located within the DFW Metropolis,
Waxahachie and Maypearl, Texas.
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Online services are available for all companies
associated with Horizon Headwear, Inc.
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Retail and Wholesale pricing is available online.
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Orders placed online can be delivered anywhere within
the continental U.S., as well as internationally.
ORDERING
Rush Orders - will have an added charge of $15
When placing an
order,
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Find the cap you are looking for and enter the quantity
that you want.
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click on the Add to Cart button. This will log in your
order info, pop up a little confirmation sign, and
return you back to the page you were on.
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Go through and order all the items you want.
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If
you are ordering embroidery or screen printing for your
item, you can go to "Add
Embroidery"
or "AddScreenprinting"
and place your order online, or just call us toll-free
and place your order over the phone. One embroidery/screenprinting
order per design.
Let's say you want 10 different styles of hats
and you have two different logos. You want one logo to
go on 4 dozen hats and the other to go on the remaining
6 dozen. First order all your hats, then go to the
AddEmbroidery Page. First place one order for 36
embroideries, and then place a 2nd order for the 72
embroideries.
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When you are ready just click on the "View Cart"
button. That will take you to a secure Shopping site to
record your payment and shipping information.
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If you are paying by Paypal or Fax, that option will
appear on the shopping cart when you Check Out.
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Return to Shopping will bring you back to the same page
so you can continue.
International Orders
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ALL INTERNATIONAL ORDERS MUST BE PAID THROUGH
PAYPAL
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Yes, subject to import/export restrictions and fees.
Usually it is not a problem, but every country is
different in some way. Duties and tariffs will have to
be paid by the consignee.
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International Orders may be subject to dimensional
weight rates.
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Horizon Headwear, Inc. will only ship through UPS, for
international orders. We do not ship with personal
carriers, or private shipping companies.
If you have any other questions about ordering your
customized products
please call: (800) 938-1911
SHIPPING &
RETURNS
Horizon Headwear, Inc. and affiliated companies will not
assume responsibility for normal wear and tear, abuse or
goods soiled through no fault of our own. Horizon Headwear,
Inc. guarantees our products and workmanship.
RETURNS
All returned
items must be in original condition, All used items will
not be refunded or exchanged
Exchanges
If there is nothing wrong with the product, but you want to
return it anyway, there is a 25% restocking fee for orders
within
15
days of purchasing.
-
Horizon Headwear, Inc. will exchange any product within
15
days of shipping, in its original condition;
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Or, credit the order back at the same amount of the
original sales price, with a restocking fee of 25% of
the total order.
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Must call and get an RA number.
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Shipping charges are not refundable in such cases.
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Must be returned within
15
days of Shipping, in original condition.
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Shipping must be
pre-paid for returned packages and amount will be
credited to account once received.
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All items exchanged
will be shipped via, USPS First Class Mail, USPS
Priority Mail, or UPS Ground/ per our discretion.
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Items will not be refunded if over
15
days from order being shipped.
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We
do not accept restock returns over 15 days.
Restock Fee - 25% total order
Refunds
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Order will not be refunded or exchanged if product has
been used, damaged or is past the allotted time period.
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Horizon Headwear, Inc. will refund any product within
15
days of shipping, in its original condition;
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Or, credit the order back at the same amount of the
original sales price, with a restocking fee of 25% of
the total order.
-
Must call and get an RA number.
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Shipping charges are not refundable in such cases.
-
Must be returned within
15
days of shipping, in original condition.
-
Shipping must be
pre-paid for returned packages and amount will be
credited to account once received.
-
All items exchanged
will be shipped via, USPS First Class Mail, USPS
Priority Mail, or UPS Ground/ per our discretion.
-
Items will not be refunded if over
15
days from order being shipped.
-
We do not accept restock returns over
15
days.
Restock Fee - 25% total order
Packages
Sent to Horizon Headwear, Inc. (including returns)
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Items sent to us require a tracking number or return
merchandise authorization, which we assign.
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Packages sent without an RA number will be refused.
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All packages must be sent with the shipping cost
prepaid.
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Packages sent C.O.D., or "Freight Collect" will be
refused.
Defective Items
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If any goods are found defective, they must be returned
to Horizon Headwear, Inc. for replacement or credit
within
10
days of goods shipping.
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The original invoice must accompany the return.
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Must be in the original condition with original
packaging.
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Must call and get an RA number.
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Total order will be credited back to customer.
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Shipping must be
pre-paid for returned packages and amount will be
credited to account once received.
-
All items exchanged
will be shipped via, USPS First Class Mail, USPS
Priority Mail, or UPS Ground/ per our discretion.
-
Items will not be refunded or exchanged if over
10
days from allotted time period.
SHIPPING
How fast can I get my order?
-- We ship 2-3 days of the order being placed.
- Expedited shipping is available on the Shopping Cart when
you place your order.
- If it is a special shipping option that you need, call us
to arrange the shipping method you want.
Can I have it shipped to my Post Office Box?
-- Generally, we ship via UPS out of our warehouses, and UPS
does not deliver to the Post Office. Many items,
specifically Jesus Hats, Military hats, skullcaps, and some
others can be shipped directly from our office through the
Post Office.
If you must have it delivered to a Post Office Box or an
APO, we can have it shipped to our office first and then
re-shipped through the US Mail. Call us for special shipping
needs. |
